- All guests are asked NOT to stay if they have any Virus or flu type symptoms
- Guests will be able to transfer their booking to a different date if they are unable to stay
High-touch surfaces – Will be cleaned and disinfected after each stay, for example, tables, hard-backed chairs, doorknobs, handrails, light switches, remotes, wardrobe and cabinet handles, desks, toilets, sinks, bedside tables, kitchen and bathroom surfaces.
Low-touch areas (such as floors, walls, blinds) – will be cleaned using hot water and detergent. Mop from one end of the premises to the other.
Soft surfaces (such as carpeted floors, rugs, and curtains) – Will be cleaned with appropriate cleaners indicated for use on these surfaces.
Towels, linens and other items that go in the laundry – Will be washed using the hottest setting and dried completely.
Time between guests – The VRMA advice is to allow 24 hours between a set of guests departing and a new set of guests arriving. This is our current policy also